8 search results

• Getting Started: How do I reset my password?
  Answer: Your password is initially set by the CBC or Mindshare administrator and can be provided to you over the phone or by Mindshare technical support. However, ...
• Android: How Do I Enter Case Notes Using My Mobile App?
  Answer: Using your mobile app, navigate to the dependent detail screen and scroll down the page. Tap the green plus icon and complete the case note ...
• iOS: How Do I Update a Photo Using My Mobile App?
  Answer: Begin by navigating to the dependent detail screen, also known as the child information view. From here, you can follow these steps to update a ...
• iOS: How Do I Enter Case Notes Using My Mobile App?
  Answer:   Using your mobile app, navigate to the dependent detail screen and scroll down the page. Tap the plus icon and complete the case note fields.   Tap ...
• iOS: How Do I Navigate My Mobile App?
  Answer:   Mindshare View Select the Mindshare view to see your caseload list with green, yellow and red indicators for each case. Note that The Mindshare View is up-to-date ...
• iOS: What is the Mindshare Caseworker Mobile App and why should I use it?
  Answer:     Mindshare's Caseworker Mobile App is designed to make your life easier and save you time. The App not only gives you on-the-go access to your caseload ...
• Training Form: How do I enter my Training Hours
  Answer: After you login, navigate to the Main Menu and click on "Employee Training Form" from the EMPLOYEE TRAINING box. Complete the required fields: Agency (Select from ...
• TeleShare: How do I configure the App on a phone for the video meeting?
  Answer: If a remote party is going to use the App, they must first download and configure Jitsi Meet. This can be downloaded at the App ...

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